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  • 1.  Co-Browse Ask Me Anything Event Thursday

    Posted 02-27-2023 10:32
    Edited by Matt Lawson 03-02-2023 15:55

    Hey Everyone, 

    We are thrilled to announce that our Enhanced Genesys Co-Browse solution is now available and ready to revolutionize the way you support your customers. Have questions about this feature? You can get answers during our AMA event on Thursday.

    Co-browse allows your agents to better understand your customers' needs in order to provide effective solutions and resolve problems faster. With real-time visibility into your customers' browsing experience, your agents will be able to see exactly what your customers see, enabling them to provide targeted and personalized support.

    To fully experience the benefits of Co-browse, we invite you to watch our last episode of the Q&A show with Chad Hansen, our co-browse PM expert. Have a question for Chard?Join us on a follow-up Ask-Me-Anything (AMA) session on March 2nd at 10 AM PST.

    If this is your first AMA, learn how it works on our AMA Overview Page.

    You can ask your questions in the community during the AMA or submit them ahead of time using this thread or email and we'll ask them on your behalf. Either way, Chad will be happy to help.




    Matt Lawson
    Genesys - Employees
    Online Community Manager

  • 2.  RE: Co-Browse Ask Me Anything Event Thursday

    Posted 03-01-2023 10:45
    Edited by Robert Wakefield-Carl 03-01-2023 10:53

    Here you go:

    Robert Wakefield-Carl
    TTEC Digital, LLC fka Avtex Solutions, LLC
    Contact Center Innovation Architect

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