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Complete interaction by selecting a Wrap Up via Agent Script

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  • 1.  Complete interaction by selecting a Wrap Up via Agent Script

    Posted 02-08-2021 02:04
    No replies, thread closed.
    Hi there,
    Is it possible to allow agents to complete an interaction by selecting a Wrap Up code via the Agent Script?
    #PlatformAdministration

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    Reginald Sheraton
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