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  • 1.  Connector Updates

    Posted 08-06-2018 21:36
    No replies, thread closed.
    Hi

    From time to time web service data dip and active directory connectors populate updates. Is there somewhere on the resource center where we can view these updates, considering the last issue caused some grief for users with the AD connector. I want to take pre-cautions as you cannot rollback on a connector update.

    I have view the release notes but there isn't anything in there to state what the update for the AD connector is?

    Plus considering I have errors on the AD connector schema not recognizing our server its a bit concerning (raised with support already)

    Thanks

    ------------------------------
    Darryn Chang
    Stuff Limited
    New Zealand
    2 Years Purecloud
    ------------------------------


  • 2.  RE: Connector Updates

    Posted 08-07-2018 08:26
    No replies, thread closed.

    https://help.mypurecloud.com/articles/release-notes-web-services-data-dip-connector/
    https://help.mypurecloud.com/articles/bridge-connector-release-notes/

    And you might take a look at this page re: your issues with not connecting to the AD Server: https://help.mypurecloud.com/articles/troubleshoot-profile-synchronization-bridge-connectors/



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    Richard Schott
    Genesys - Employees
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    Original Message


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