Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Core Services + DNS

    Posted 10-17-2021 23:58
    No replies, thread closed.

    I am in phase of testing BYOC
    For BYOC there is requirement for Core services as below.

    Ports for core services - Genesys Cloud Resource Center (mypurecloud.com)

    Would like to understand what domain the corporate server should resolve. in BYOC scenario.

    We already have our internal DNS servers which all the desktops are using it, so DNS 53 is already opened in our environment.,
    But it is not clear what domain should the corporate DNS server should be able to resolve it in BYOC scenario?

    Is there any details are information regarding this ?


    #ArchitectureandDesign

    ------------------------------
    Rajeev Srikant
    ------------------------------



  • 2.  RE: Core Services + DNS

    Posted 10-18-2021 21:09
    No replies, thread closed.
    Any inputs or help

    ------------------------------
    Rajeev Srikant
    ------------------------------



  • 3.  RE: Core Services + DNS

    Posted 10-20-2021 06:47
    No replies, thread closed.
    Any inputs or help

    ------------------------------
    Rajeev Srikant
    ------------------------------

    Original Message


  • 4.  RE: Core Services + DNS

    Posted 10-21-2021 20:34
    No replies, thread closed.
    Any inputs or help ?

    ------------------------------
    Rajeev Srikant
    ------------------------------

    Original Message


  • 5.  RE: Core Services + DNS

    Posted 10-24-2021 20:33
    No replies, thread closed.
    Any help

    ------------------------------
    Rajeev Srikant
    ------------------------------

    Original Message


  • 6.  RE: Core Services + DNS

    Posted 10-24-2021 21:06
    No replies, thread closed.

    My understanding is that my internal DNS server should be able to resolve the below URL.

    This URL is required for the phone provisioning. Is this right ?

    https://phone-home.ap-northeast-1.mypurecloud.jp


    ------------------------------
    Rajeev Srikant
    ------------------------------

    Original Message


  • 7.  RE: Core Services + DNS

    Posted 10-25-2021 21:46
    No replies, thread closed.
    All - Any inputs r help

    ------------------------------
    Rajeev Srikant
    ------------------------------

    Original Message


  • 8.  RE: Core Services + DNS

    Posted 11-01-2021 20:51
    No replies, thread closed.
    All - Any inputs r help

    ------------------------------
    Rajeev Srikant
    ------------------------------

    Original Message


Related Content