Hi Reuben.
I know this thread is 1 year old. But did you mange to solve this issue, when an agent add / remove members to a Group and when the agent tries to "Save" nothing happens?
I have made a Custom Role with Permissions with full access to Groups also the General Group Administration to be able to see Groups under the Admin page.
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Anders Holmgaard Nielsen
Voice Communications Engineer
Awaze
Denmark
anders.holmgaard.nielsen@awaze.com------------------------------
Original Message:
Sent: 04-16-2024 13:19
From: Reuben Goodwin
Subject: Custom Roles viewing Directory / Group on the Admin page
Thank you, Vaun that seem to work. But for some reason that account with that custom role and the group permissions I cant save a member in the group. I can see it ; I can click edit on the right, I can search for the names, I can even add it but when I go to save it nothing happens.
Reuben Goodwin
Solutions Architect
AD Customer Services
2850 W. Grand Blvd. | Detroit, MI | 48202
Phone: (248) 776-3663
rgoodwin@hap.org
Original Message:
Sent: 4/13/2024 6:11:00 PM
From: Vaun McCarthy
Subject: RE: Custom Roles viewing Directory / Group on the Admin page
So I've done a little testing and it seems the permission needed for the Groups option to show in the Admin section is General Group Administration
That may not be what you want but there is somewhat of a backdoor way to get to that list by going directly to /directory/#/admin/groups
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Vaun McCarthy
Original Message:
Sent: 04-13-2024 10:20
From: Reuben Goodwin
Subject: Custom Roles viewing Directory / Group on the Admin page
Hello Vaun ,
My apologies I meant with the custom role that created I am not able to view the "group " option under "Directory"
Reuben Goodwin
Solutions Architect
AD Customer Services
2850 W. Grand Blvd. | Detroit, MI | 48202
Phone: (248) 776-3663
rgoodwin@hap.org
Original Message:
Sent: 4/12/2024 11:55:00 PM
From: Vaun McCarthy
Subject: RE: Custom Roles viewing Directory / Group on the Admin page
Hi Reuben, can you please confirm what you mean by "it did not work"?
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Vaun McCarthy
Original Message:
Sent: 04-12-2024 14:40
From: Reuben Goodwin
Subject: Custom Roles viewing Directory / Group on the Admin page
Hello ,
I am in need of some assistance. We are trying to give our custom role the ability to view and edit the Groups where we configure voicemails . In the custom role I added the permission Directory>Group>Edit and Directory>Group>View and it did not work. Then I added UI>Myorganization>view , Directory>Group>All Permission but to no avail. Any help would be appreciated.
#PlatformAdministration
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Reuben Goodwin
Health Alliance Plan
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