Genesys Cloud - Main

 View Only

Sign Up

Expand all | Collapse all

Customer AWS Lambda/Lex executing in Customer AWS US East Region and GC org running in US west

  Thread closed by the administrator, not accepting new replies.
  • 1.  Customer AWS Lambda/Lex executing in Customer AWS US East Region and GC org running in US west

    Posted 12-10-2021 11:28
    No replies, thread closed.
    Firstly, does GC running in AWS us-west region have any issues connecting to customer AWS VPC running in AWS us-east-1 as it relates to AWS Lambda/Lex/poly/Dyanamo DB..  And if supported, are there any perceived latency issues that we will need to be concerned with this Cross region scenario
    #ArchitectureandDesign
    #Implementation
    #Integrations

    ------------------------------
    Shalom Benzaquen
    Anthem, Inc.
    ------------------------------


  • 2.  RE: Customer AWS Lambda/Lex executing in Customer AWS US East Region and GC org running in US west

    Posted 12-10-2021 14:53
    No replies, thread closed.
    You don't have to be in the same region to access a VPC since Genesys Cloud in the Public side of Direct Connect.  AWS Direct Connect for Genesys Cloud Archives - Genesys Cloud Resource Center (mypurecloud.com)

    I have seen where there are tools or systems in one region that don't allow access from another region.  Also CloudFront has a number of caveats.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------