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  • 1.  CX as Code genesyscloud_routing_queue

    Posted 06-12-2023 10:27
    No replies, thread closed.

    Hello,

    We have an issue on managing terraform states on Genesys CX. We are currently trying to manage queue's into terraform but having issues with queue's that has diff objects on it.
    For example, outbound call queues has phone numbers attached to it while, other queue's don't have like email. While email queue's have outbound email address while call queue's don't have it. 

    The file we have extracted from Terraform(using terraform export) did not provide any null data for those objects, it just skip those if those were not set-up. My questions would be, how do you guys manage those queue's that has diff objects inside it under 1 file? Is it even possible?

    I tried using try function on Terraform but failed, I'm still getting errors and I'm out of ideas.

    Best,


    #ArchitectureandDesign
    #Implementation
    #Integrations

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    Basilio Jr Guevarra
    IONOS Service GmbH
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  • 2.  RE: CX as Code genesyscloud_routing_queue

    Posted 06-14-2023 08:49
    No replies, thread closed.

    Basilio,

    CX as Code this kind of question would be more appropriate if posted into our Genesys Cloud Developer Center Forum at https://developer.genesys.cloud/forum.  The developers that created CX as Code monitor that forum more actively than they do this forum.



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    Jim Crespino
    Senior Director, Developer Evangelism
    Genesys
    https://developer.genesys.com
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