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  • 1.  CX As Code: Unable to move Bot flow between environments

    Posted 10-10-2025 15:46

    Hello, everyone - 

    I'm trying to move Bot Flow, from one environment to another, but I'm facing next error -

    Error: flow publish failed.
    
    │ ArchSession.startWithAuthToken  - Caught unhandled exception during callback function execution.  Ending session.  Exception info: unable to create variable 'Slot.DateEnglish_Slot1' since variables with the scope 'Slot' are not user creatable. This variable must match a corresponding entity name in the settingsNaturalLanguageUnderstanding section of the YAML.

    I'm using 1.69.3 version (latest one). Please let me know if somebody else faced the same error, and what is possible approaches to make the migration (apart from the manual one and changing the slot type)

    Thank you!
    Bohdan

     


    #ArchitectandDesign
    #ConversationalAI(Bots,VirtualAgent,etc.)

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    Bohdan Lapushniak
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  • 2.  RE: CX As Code: Unable to move Bot flow between environments

    Posted 10-10-2025 15:54

    Hello Bohdan,

    I have moved your question to the Genesys Cloud - Developer Community. Hopefully one of the experts there will be able to assist you with this.



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    Jason Kleitz
    Online Community Manager/Moderator
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