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  • 1.  Dashboard Text

    Posted 12-22-2022 11:05
      |   view attached
    No replies, thread closed.

    Hi Everyone!

    First post since joining after seeing how helpful everyone is!  I just wanted to know if there is a way of changing the font and/or layout of the information displayed in dashboards i.e text size.  There is a reason why I ask this.  A user has issues when the dashboard is showing on her laptop for example where the text is all 'squished' together and there is no option to adjust the side pane where it shows the status options (available, away, break etc).

    I have attached a screenshot which shows what I am referring to.

    I did have a search before deciding to create this post but was unable to locate anything which was related to the issue being experienced.

    Thank you!

    Ifzal


    #Unsure/Other

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    Ifzal Nasar
    Biffa Group Ltd
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  • 2.  RE: Dashboard Text

    Posted 12-26-2022 16:30
    No replies, thread closed.
    There is an initiative to allow for better presentation of dashboards including fonts, colors, and size, but nothing yet on the short-term roadmap.  Looks like we might see a beta the end of January and release Q1 sometime.

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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  • 3.  RE: Dashboard Text

    Posted 01-03-2023 06:43
    No replies, thread closed.

    Hi Robert,

    Thank you very much for your response.  I have relayed this information on.

    Regards

    Ifzal



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    Ifzal Nasar
    Biffa Group Ltd
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  • 4.  RE: Dashboard Text

    Posted 01-03-2023 11:41
    No replies, thread closed.
    Hi Ifzal,

    As Robert mentioned, we are working on dashboard enhancements that include automatic adjustments to widget sizes based on the content, font and color enhancements. One clarification to the timeline is that we are not going to be beta end of Jan as the work is still in progress. We are going to have the target dates for this work soon.

    Thanks,

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    Nikhil Ponnam
    Principal Product Manager, Genesys Cloud CX
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  • 5.  RE: Dashboard Text

    Posted 06-27-2024 09:15
    No replies, thread closed.

    Hi do you know if any updates have been made on this?



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    Elliott Slinn
    RS Components Ltd
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  • 6.  RE: Dashboard Text

    Posted 06-30-2024 18:22
    No replies, thread closed.

    Check out the Beta that went up recently:

    https://community.genesys.com/discussion/dashboards-ui-beta#bm79cd213c-6c59-4bcc-a30f-94e1933ed241



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    Anton Vroon
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