Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  debug interaction chat messages by default.

    Posted 02-10-2022 15:22
    No replies, thread closed.
    Hi all

    I would like to know if there is any default configuration that cleans chat interactions that are online in the queue and have not been attended yet?
    #Implementation
    #PlatformAdministration
    #SystemAdministration

    ------------------------------
    Rodrigo Valenzuela
    Interaxa S.A.
    ------------------------------


  • 2.  RE: debug interaction chat messages by default.

    Posted 02-11-2022 00:44
    No replies, thread closed.
    Web messaging has no timeout at this time, but legacy chat is 15 minutes before idle sessions are disconnected.