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  • 1.  debug interaction chat messages by default.

    Posted 02-10-2022 15:22
    No replies, thread closed.
    Hi all

    I would like to know if there is any default configuration that cleans chat interactions that are online in the queue and have not been attended yet?
    #Implementation
    #PlatformAdministration
    #SystemAdministration

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    Rodrigo Valenzuela
    Interaxa S.A.
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  • 2.  RE: debug interaction chat messages by default.

    Posted 02-11-2022 00:44
    No replies, thread closed.
    Web messaging has no timeout at this time, but legacy chat is 15 minutes before idle sessions are disconnected.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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