Hello Ana Belen Alonso Vidales,
If I am understanding your post correctly, and please correct me if I am wrong, you are asking if deleting a queue will delete all associated data/dependancies.
This document here explains what will happen to the rest of the data.
But in essence the domain is a separate dependency so that will remain, same with the data table.
Hope this helps!
Cheers,
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Cameron Tomlin
Online Community Manager/Moderator
Genesys - Employees
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Original Message:
Sent: 08-07-2024 04:36
From: ANA BELEN ALONSO VIDALES
Subject: DELETE QUEUES
Hi everyone
I have doubts with the deletion of queues and I did not find in the documentation if it works the same with the media type voice and email.
Specifically, if I delete an email queue, the domain address and the associated data table, are the historical data of that queue still available?
Thanks in advance
#Reporting/Analytics
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ANA BELEN ALONSO VIDALES
EOS Spain S.L.
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