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  • 1.  Deleted People

    Posted 07-20-2023 15:50
    No replies, thread closed.

    Can I customize the deleted user's state change reason, i.e voluntary, seasonal ..etc

    Add new reasons or change the existing ones


    #PlatformAdministration

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    Ninette Elashry
    Tykans Group Inc
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  • 2.  RE: Deleted People

    Posted 08-01-2023 04:32
    Edited by Robert Wakefield-Carl 08-01-2023 04:35
    No replies, thread closed.

    Not at present.  Best would be to change their Title with the information as that can be seen in their directory for all.  

    Added this idea for you:  Add reason field for Inactive and Deleted | Genesys Cloud Ideas Portal (aha.io)



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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