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  • 1.  Developer Conversion toolkit from Genesys Cloud to CX Cloud?

    Posted 11-18-2024 14:22
    No replies, thread closed.

    We have an extensive integration between Genesys, Salesforce, and our backend systems leveraging the dialer, campaigns, etc., built on the older Purecloud Genesys Cloud for Salesforce integration package (v. 4.11). The company is moving the dialers, integrations, etc. over to CX Cloud (genesyscloud package b. 1.10). Is there any developer documentation, etc. related to moving the integrations from the purecloud package to the newer genesyscloud package?


    #API/Integrations

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    Mark Bickford
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  • 2.  RE: Developer Conversion toolkit from Genesys Cloud to CX Cloud?
    Best Answer

    Posted 11-19-2024 15:23
    No replies, thread closed.

    Hello Mark,

    Welcome to the Community! This would probably be a good question for the Genesys Cloud Developer Forum. I would recommend checking out that site and asking your questions there.



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    Jason Kleitz
    Online Community Manager/Moderator
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    Original Message


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