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  • 1.  Developer Tools Integrations

    Posted 4 days ago

    Hi Everyone,

    I recently came across this integrations "Genesys Cloud Developer Tools". Does anybody used them before. Any interesting use case for this. Thanks 


    #Integrations
    #Uncategorized

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    Parthiban Thangarajan
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  • 2.  RE: Developer Tools Integrations

    Posted 2 days ago

    Hi Parthiban,

    I couldn't work without the developer tools. Platform API CLI helped me to understand and use Genesys Cloud CLI. API Explorer is my main ressource to understand every new API I want to use in Data Actions. Overview helped me to program an integration widget for Genesys cloud. And thats only the top of the iceberg.

    Best
    Christoph



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    Christoph Domaschke
    Produktmanager Kunden-Dialog-Center
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  • 3.  RE: Developer Tools Integrations

    Posted 2 days ago

    Hi @Christoph Domaschke - Thanks for the information about Platform API CLI, its interesting topic to know about. I have worked with the API Explorer before, i am just curious, what is the difference between what we see the regular developer tools and the developer tools integration that shows up within the Genesys Cloud integration apps.



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    Parthiban Thangarajan
    Principal Full Stack Developer
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  • 4.  RE: Developer Tools Integrations
    Best Answer

    Posted 2 days ago

    Hi,

    Haven't used it but it seems like it just embeds the dev tools as an application in the Genesys UI.



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    Jan Heinonen
    Contact Center Specialist
    GlobalConnect AB
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  • 5.  RE: Developer Tools Integrations

    Posted 2 days ago
    Edited by Christoph Domaschke 2 days ago

    - never mind - found it -



  • 6.  RE: Developer Tools Integrations

    Posted 2 days ago

    Thanks @Jan Heinonen i tried that, Looks like same feature within GC. 



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    Parthiban Thangarajan
    Principal Full Stack Developer
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  • 7.  RE: Developer Tools Integrations

    Posted 2 days ago

    Hi Parthiban,

    sorry, I completly missed that part of your question. As mentioned by Jan, the installation makes the developer tools aviable within Genesys, if you have the proper rights and configured the app for a Group that you are member in.



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    Christoph Domaschke
    Produktmanager Kunden-Dialog-Center
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  • 8.  RE: Developer Tools Integrations

    Posted 2 days ago

    No problem, The platform cli is helpful too. Thank you @Christoph Domaschke



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    Parthiban Thangarajan
    Principal Full Stack Developer
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