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  • 1.  Dial by Name

    Posted 04-17-2020 09:45
    No replies, thread closed.
    Hey all,

    Other than changing someones name, is there a way to prevent certain users from being located via the dial by name extension.  This is for the purpose of stopping potential harassing calls.  Blocking ANI is not working, the just change to a different spoofed number...

    Thanks as always!
    #SystemAdministration

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    Michael McQuaid
    AdaptHealth LLC
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  • 2.  RE: Dial by Name

    Posted 04-17-2020 09:48
    No replies, thread closed.
    Not specific, individual users, no. It's all or none.

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    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
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  • 3.  RE: Dial by Name

    Posted 04-17-2020 09:55
    No replies, thread closed.
    Vote up https://purecloud.ideas.aha.io/ideas/CLINB-I-488

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    Melissa Bailey
    Genesys - Employees
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    Original Message


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