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  • 1.  Dial Plan

    Posted 10-22-2024 12:38
    No replies, thread closed.
    Is it possible to create a number plan assigning a unique Site Code (3-digits) to each site and then assign 4-digits extensions to staff/phones?
    This would hopefully allow for 4-digit dialing internal to the site and require 7-digit to dial to another site. 
    Thanks 

    #Telephony

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    Lisa Schifilliti
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  • 2.  RE: Dial Plan
    Best Answer

    Posted 10-23-2024 08:05
    No replies, thread closed.

    Hello Lisa, 

    I mean in theory it should work. I think it would be best to review this and this documentation. I have personally never seen this done and would love to know what the results of your testing are. 

    Hope this helps, 



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    Cam
    Online Community Manager/Moderator
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