Genesys Cloud - Main

Greetings and thanks in advance.  I have a simple voice bot that requests a zip or postal code for US and Canadian customers.  In Canada, "zed" isn't working.  How can I craft a regex to accept "zed" as "z"  in the second and third alpha block using the following regex:  
^([AaBbCcEeGgHhJjKkLlMmNnPpRrSsTtVvXxYy] ?[0-9] ?[A-Za-z]-? ?[0-9] ?[A-Za-z] ?[0-9])$

#ConversationalAI(Bots,VirtualAgent,etc.)

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Vikki Papesh
Sr. Genesys Cloud Developer II
Tandem Diabetes Care, Inc.
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Hey Vikki,

I'm not exactly sure how you could do that with regex since it is designed to work with text rather than speech. You could try something like the following to include A through Z, as well as "zed":

[a-y]|z|zed

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Jason Kleitz
Online Community Manager/Moderator
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