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Good afternoon Community:

PureCloud documentation mentioned that we can use Dialogflow in order to create chatbots integrated with PureCloud platform, but if I set an Architect inbound chatflow or inbound message flow I do not have the DialogFlow action that is abled in an inbound call flow (Call Dialogflow Bot).

"Companies use Google Dialogflow to design conversational interface chatbots, like the bots which power Google Assistant. This integration allows PureCloud to call Google Dialogflow bot actions in Architect call, message, and chat flows."
References: https://help.mypurecloud.com/articles/google-dialogflow-integration-overview/

Do you have any examples or documentation that specifies how works the Dialogflow chatbot-PureCloud integration for both chat and message media types?

Thank you for your explanations.

Good afternoon Community:

PureCloud documentation mentioned that we can use Dialogflow in order to create chatbots integrated with PureCloud platform, but if I set an Architect inbound chatflow or inbound message flow I do not have the DialogFlow action that is abled in an inbound call flow (Call Dialogflow Bot).

"Companies use Google Dialogflow to design conversational interface chatbots, like the bots which power Google Assistant. This integration allows PureCloud to call Google Dialogflow bot actions in Architect call, message, and chat flows."
References: https://help.mypurecloud.com/articles/google-dialogflow-integration-overview/

Do you have any examples or documentation that specifies how works the Dialogflow chatbot-PureCloud integration for both chat and message media types?

Thank you for your explanations.

Good afternoon Community:

PureCloud documentation mentioned that we can use Dialogflow in order to create chatbots integrated with PureCloud platform, but if I set an Architect inbound chatflow or inbound message flow I do not have the DialogFlow action that is abled in an inbound call flow (Call Dialogflow Bot).

"Companies use Google Dialogflow to design conversational interface chatbots, like the bots which power Google Assistant. This integration allows PureCloud to call Google Dialogflow bot actions in Architect call, message, and chat flows."
References: https://help.mypurecloud.com/articles/google-dialogflow-integration-overview/

Do you have any examples or documentation that specifies how works the Dialogflow chatbot-PureCloud integration for both chat and message media types?

Thank you for your explanations.

Good afternoon Community:

PureCloud documentation mentioned that we can use Dialogflow in order to create chatbots integrated with PureCloud platform, but if I set an Architect inbound chatflow or inbound message flow I do not have the DialogFlow action that is abled in an inbound call flow (Call Dialogflow Bot).

"Companies use Google Dialogflow to design conversational interface chatbots, like the bots which power Google Assistant. This integration allows PureCloud to call Google Dialogflow bot actions in Architect call, message, and chat flows."
References: https://help.mypurecloud.com/articles/google-dialogflow-integration-overview/

Do you have any examples or documentation that specifies how works the Dialogflow chatbot-PureCloud integration for both chat and message media types?

Thank you for your explanations.

Good afternoon Community:

PureCloud documentation mentioned that we can use Dialogflow in order to create chatbots integrated with PureCloud platform, but if I set an Architect inbound chatflow or inbound message flow I do not have the DialogFlow action that is abled in an inbound call flow (Call Dialogflow Bot).

"Companies use Google Dialogflow to design conversational interface chatbots, like the bots which power Google Assistant. This integration allows PureCloud to call Google Dialogflow bot actions in Architect call, message, and chat flows."
References: https://help.mypurecloud.com/articles/google-dialogflow-integration-overview/

Do you have any examples or documentation that specifies how works the Dialogflow chatbot-PureCloud integration for both chat and message media types?

Thank you for your explanations.

Good afternoon Community:

PureCloud documentation mentioned that we can use Dialogflow in order to create chatbots integrated with PureCloud platform, but if I set an Architect inbound chatflow or inbound message flow I do not have the DialogFlow action that is abled in an inbound call flow (Call Dialogflow Bot).

"Companies use Google Dialogflow to design conversational interface chatbots, like the bots which power Google Assistant. This integration allows PureCloud to call Google Dialogflow bot actions in Architect call, message, and chat flows."
References: https://help.mypurecloud.com/articles/google-dialogflow-integration-overview/

Do you have any examples or documentation that specifies how works the Dialogflow chatbot-PureCloud integration for both chat and message media types?

Thank you for your explanations.

Good afternoon Community:

PureCloud documentation mentioned that we can use Dialogflow in order to create chatbots integrated with PureCloud platform, but if I set an Architect inbound chatflow or inbound message flow I do not have the DialogFlow action that is abled in an inbound call flow (Call Dialogflow Bot).

"Companies use Google Dialogflow to design conversational interface chatbots, like the bots which power Google Assistant. This integration allows PureCloud to call Google Dialogflow bot actions in Architect call, message, and chat flows."
References: https://help.mypurecloud.com/articles/google-dialogflow-integration-overview/

Do you have any examples or documentation that specifies how works the Dialogflow chatbot-PureCloud integration for both chat and message media types?

Thank you for your explanations.

Good afternoon Community:

PureCloud documentation mentioned that we can use Dialogflow in order to create chatbots integrated with PureCloud platform, but if I set an Architect inbound chatflow or inbound message flow I do not have the DialogFlow action that is abled in an inbound call flow (Call Dialogflow Bot).

"Companies use Google Dialogflow to design conversational interface chatbots, like the bots which power Google Assistant. This integration allows PureCloud to call Google Dialogflow bot actions in Architect call, message, and chat flows."
References: https://help.mypurecloud.com/articles/google-dialogflow-integration-overview/

Do you have any examples or documentation that specifies how works the Dialogflow chatbot-PureCloud integration for both chat and message media types?

Thank you for your explanations.

Good afternoon Community:

PureCloud documentation mentioned that we can use Dialogflow in order to create chatbots integrated with PureCloud platform, but if I set an Architect inbound chatflow or inbound message flow I do not have the DialogFlow action that is abled in an inbound call flow (Call Dialogflow Bot).

"Companies use Google Dialogflow to design conversational interface chatbots, like the bots which power Google Assistant. This integration allows PureCloud to call Google Dialogflow bot actions in Architect call, message, and chat flows."
References: https://help.mypurecloud.com/articles/google-dialogflow-integration-overview/

Do you have any examples or documentation that specifies how works the Dialogflow chatbot-PureCloud integration for both chat and message media types?

Thank you for your explanations.