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  • 1.  digital Notification

    Posted 12-16-2022 12:03
    No replies, thread closed.
    HI Team,

    I have a requirement that "need to send password details" to the customer through IVR.

    Please provide me a list of the latest options available .

    Raghava
    #DigitalChannels

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    Raghavapvds
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  • 2.  RE: digital Notification

    Posted 12-19-2022 15:49
    No replies, thread closed.
    You first need to be able to authenticate the user.  I would then use a web service to create a random password, then use a web service to set that as the password for the user and read the password back to the user.

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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