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  • 1.  Direct connect to GC

    Posted 09-21-2024 09:51
    No replies, thread closed.

    Hi all,

    I'm new here. Our company is located in Hong kong. We would like to apply a direct connect to GC. I have a question, that is where should the "direct connect" connect to? Because Hong kong has its own media region, should the "direct connect" connect to media region? Or connect to GC organisation location? 

    If connecting to the media region, is that mean from the client site to GC organisation location, will use public internet? And the call traffic will be using direct connect to media region?

    Thanks in advance for answering my question.

    Edmond


    #ArchitectureandDesign

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    Edmond Chan
    Continuous Technologies International Limited
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  • 2.  RE: Direct connect to GC
    Best Answer

    Posted 09-21-2024 13:43
    No replies, thread closed.

    No, you don't need Direct Connect to attach to GC.  The new Global Media Fabric allows WebRTC and SIP trunks to terminate to the closest region that has GC and passes RTP voice over the AWS backbone which is what you would get with Direct Connect except for free 



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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    Original Message


  • 3.  RE: Direct connect to GC

    Posted 09-21-2024 21:09
    Edited by Edmond Chan 09-22-2024 11:26
    No replies, thread closed.

    Hi Robert,

    Thanks for the information. Still not quite understand how GMF operates. Sorry for some stupid questions.

    1. We are planning to subscribe two GC org for customer, one is primary and the other one is for DR purpose. So for the direct connect, is it only connect to one media region? And it can communicate with two GC org?
    2. Is the SIP signal still route to GC directly and RTP will be using media region? 



    ------------------------------
    Edmond Chan
    Continuous Technologies International Limited
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    Original Message


  • 4.  RE: Direct connect to GC

    Posted 10-27-2024 22:10
    No replies, thread closed.

    Hi Edmond,

    I'm curious about your environment set up. Which regions are you considering for a customer deployment in Hong Kong?



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    Paulo Mesquita
    Solutions Consultant
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    Original Message


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