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Disconnected email interactions still show as live

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  • 1.  Disconnected email interactions still show as live

    Posted 03-11-2022 10:17
    No replies, thread closed.
    We have several email interactions that the users have disconnected but still show as live. We must force them to be disconnected. 

    Any insight as to why this happens? What caused this to happen? Any way to prevent?
    #Ask Me Anything (AMA)
    #Unsure/Other

    ------------------------------
    Mark Sproles
    Legrand AV
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