Genesys Cloud - Main

Hello Everyone, 

Writing from France, i would like to know if some of you manage to display while making outbound calls a mark on the screen calling phone rather than the usual number.

I've been told that this configuration was allowed or not allowed by the phone operator themselves (Bouygues, SFR, Orange etc..)

Thank you a lot for your answers and your help,

Guilhem

#Outbound

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Guilhem Ducournau
ADENES
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Hi Guilhem,

Could you please clarify what do you mean by "mark". Are you talking about outbound caller name?

N'hésitez pas à répondre en français.

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Maxim Tsvetov
Principal PS Consultant
Genesys
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Original Message:
Sent: 03-30-2023 08:02
From: Guilhem Ducournau
Subject: Display a mark on outbound call

Hello Everyone, 

Writing from France, i would like to know if some of you manage to display while making outbound calls a mark on the screen calling phone rather than the usual number.

I've been told that this configuration was allowed or not allowed by the phone operator themselves (Bouygues, SFR, Orange etc..)

Thank you a lot for your answers and your help,

Guilhem

#Outbound

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Guilhem Ducournau
ADENES
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