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  • 1.  E911 implementation with BYOC

    Posted 01-28-2025 14:08
    No replies, thread closed.

    Does anyone have come across implementing E911 with BYOCC. Although the heavy lifting for compliance is supposed to be on the carrier side, Any idea if the emergency addresses in user's profile is a possibility to be shared or passed to carrier. Or it is more like just sharing/passing the corresponding DID to carrier side and thereafter they take care of it based on their internal database of addresses for each DID?


    #Remote Work Enablement
    #Security
    #Telephony

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    Mukesh Pandey
    Consulting and delivery Manager
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  • 2.  RE: E911 implementation with BYOC
    Best Answer

    Posted 01-28-2025 14:21
    No replies, thread closed.

    Most companies use Intrado or RedSky for e911 with BYOCC.

    If you search the resource Center for e911 you will find a lot of articles/information.

    Those two solutions (and others) are available on the AppFoundry



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    George Ganahl GCP, GCSME, ICCE, ICHD, etc.
    Senior Principal PS Consultant
    Genesys
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  • 3.  RE: E911 implementation with BYOC

    Posted 02-19-2025 15:49
    No replies, thread closed.

    Hi Mukesh! 

    You've gotten an additional answer to your question on the latest episode of the Genesys Cloud Q&A Show that can be found here. Hope this helps you!



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    Nicole Milliken
    Senior Online Community Video Specialist
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