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Edge and Media Tier Release Notes

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  • 1.  Edge and Media Tier Release Notes

    Posted 11-29-2018 06:54
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    Version 1.0.0.7662 - November 14, 2018

    Manual and auto-update availability

    • Available for manual update in all regions starting November 14, 2018.
    • Due to the holiday week, auto-update will be on a two-week cycle instead of the usual one-week cycle, with auto-update enabled for all regions starting November 28, 2018.
    • Automatic updates roll out to customers over a 10-day period during their organization's defined maintenance window.

    Enhancements and fixes

    • Resolved issue with audio dropping on calls. SIP re-INVITE with silence suppression in the SDP was reordering the PCM codec.
    • Resolved issue where phone trunks that share a network interface are slow to update status after they are created or moved to an in-service status.
    • Resolved issue where the external party hears ringback on outbound campaign calls distributed to agents with whisper enabled.

    #Telephony

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    Marie Grace Delos Santos
    Global Digital Team, Customer Success
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