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  • 1.  Edge Server - Audiocodes MP124 Gateway

    Posted 04-04-2023 14:57
    No replies, thread closed.

    Looking for advice/guidance on the procedure to link an Audiocodes MP124 gateway with a Genesys Edge server . We have the Edge server online , the Edge Group built bu so far we can't find documentation on how to link the two together , assuming its via a Phone Trunk but no clue where to start . So far , our Genesys implementation team has not been able to assist .
    Any info will be greatly appreciated .


    #Telephony

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    Bart Lunn
    Workwear Outfitters, LLC
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  • 2.  RE: Edge Server - Audiocodes MP124 Gateway

    Posted 04-04-2023 16:17
    No replies, thread closed.

    Just to be clear, is it fair to assume this is an FXS?

    Assuming so, my understanding is that you create a Phone Trunk of type SIP and set up the protocols etc.
    Then create a Phone Base settings for a Generic SIP phone.
    Next, create your Phones based on the Base settings. 
    Finally, configure the FXS to register (as the created Phones) with the Edge.

    HTH



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    Paul Simpson
    Eventus Solutions Group
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