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  • 1.  Edit Coaching Appointment Default Status

    Posted 06-23-2023 17:31
    No replies, thread closed.

    Does anyone know if we can edit the coaching appointment status which is automatically plotted as the default Training code?


    #QualityManagement

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    Tiffany Florido
    Fabletics Inc
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  • 2.  RE: Edit Coaching Appointment Default Status

    Posted 06-24-2023 23:35
    No replies, thread closed.

    Currently, there is no way to change that activity code, but here is the idea to vote on: Ability to select activity code for | Genesys Cloud Ideas Portal (aha.io)



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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