Hello, @Paul Ruiz Gilmour.
Here's what I've found. After the deprecation of Google and Azure voices (effective date: August 5, 2026), here's what will remain:
Primary TTS Option:
AWS Amazon Polly Neural Voices will be the only TTS engine natively available through Enhanced TTS. For the complete list of supported languages and voices, you can check Amazon's Neural voices documentation, as Genesys Enhanced TTS uses these voices directly.
Microsoft Azure Neural Voice Exceptions:
Certain Azure Neural voices will continue to be available beyond the deprecation date. These include voices for the following languages:
- Afrikaans: af-ZA-AdriNeural, af-ZA-WillemNeural
- Arabic (Egypt): ar-EG-SalmaNeural, ar-EG-ShakirNeural
- Arabic (Saudi Arabia): ar-SA-HamedNeural, ar-SA-ZariyahNeural
- Basque: eu-ES-AinhoaNeural, eu-ES-AnderNeural
- Bengali (Bangladesh): bn-BD-NabanitaNeural, bn-BD-PradeepNeural
- Bulgarian: bg-BG-BorislavNeural, bg-BG-KalinaNeural
- Chinese (Hong Kong): zh-HK-HiuGaaiNeural, zh-HK-HiuMaanNeural, zh-HK-WanLungNeural
- Chinese (Mandarin, Mainland): Multiple voices including Xiaochen, Xiaohan, Xiaomeng, Xiaomo, Xiaoqiu, Xiaorou, Xiaorui, Xiaoshuang, Xiaoxiao, Xiaoyan, and many Yun- variants (with DragonHDFlashLatest and Multilingual variants)
- Chinese (Taiwan): zh-TW-HsiaoChenNeural, zh-TW-HsiaoYuNeural, zh-TW-YunJheNeural
- Croatian: hr-HR-GabrijelaNeural, hr-HR-SreckoNeural
- Czech: cs-CZ-AntoninNeural, cs-CZ-VlastaNeural
- Danish: da-DK-ChristelNeural, da-DK-JeppeNeural
- English (India): Multiple voices including Aarav, Aarti, Aashi, Ananya, Arjun, Kavya, Kunal, Neerja, Prabhat, Rehaan (with Indic variants)
- English (Singapore): en-SG-LunaNeural, en-SG-WayneNeural
- Estonian: et-EE-AnuNeural, et-EE-KertNeural
- Filipino: fil-PH-AngeloNeural, fil-PH-BlessicaNeural
- French (Switzerland): fr-CH-ArianeNeural, fr-CH-FabriceNeural
- German: Multiple voices including Austria and Switzerland variants
- Greek: el-GR-AthinaNeural, el-GR-NestorasNeural
- Hebrew: he-IL-AvriNeural, he-IL-HilaNeural
- Hindi: Multiple voices including Madhur, Swara, and others
- Hungarian: hu-HU-NoemiNeural, hu-HU-TamasNeural
- Indonesian: id-ID-ArdiNeural, id-ID-GadisNeural
- Irish: ga-IE-ColmNeural, ga-IE-OrlaNeural
- Italian: Multiple voices including Diego, Elsa, Fiamma, Gianni, Imelda, and others
- Latvian: lv-LV-EveritaNeural, lv-LV-NilsNeural
- Malay: ms-MY-OsmanNeural, ms-MY-YasminNeural
- Polish: pl-PL-AgnieszkaNeural, pl-PL-MarekNeural, pl-PL-ZofiaNeural
- Portuguese (Brazil): Multiple voices including Antonio, Brenda, Donato, Elza, Fabio, Francisca, Giovanna, Thalita, and others
- Portuguese (Portugal): pt-PT-DuarteNeural, pt-PT-FernandaNeural, pt-PT-RaquelNeural
- Romanian: ro-RO-AlinaNeural, ro-RO-EmilNeural
- Russian: ru-RU-DariyaNeural, ru-RU-DmitryNeural, ru-RU-SvetlanaNeural
- Slovak: sk-SK-LukasNeural, sk-SK-ViktoriaNeural
- Tamil: ta-IN-PallaviNeural, ta-IN-ValluvarNeural
- Telugu: te-IN-MohanNeural, te-IN-ShrutiNeural
- Thai: th-TH-AcharaNeural, th-TH-NiwatNeural, th-TH-PremwadeeNeural
- Vietnamese: vi-VN-HoaiMyNeural, vi-VN-NamMinhNeural
- Welsh: cy-GB-AledNeural, cy-GB-NiaNeural
You can also open a ticket on Customer Care for more details or reach you Genesys Account, they may help you with more information.
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Arthur Pereira Reinoldes
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