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Error 429 (Rate Limit) in Interaction Management - Multiple Clients Affected

  • 1.  Error 429 (Rate Limit) in Interaction Management - Multiple Clients Affected

    Posted 12 hours ago

    Since January 28th, users have been consistently encountering an Error 429 (Too Many Requests).

    The logs indicate that the system is hitting the ui.token.rate.per.minute threshold within the micro.frontend namespace:

    status: 429, contextId: 8fb181f6-d845-4c6a-9e4d-517da64a8598, limit: { key: "ui.token.rate.per.minute", namespace: "micro.frontend", value: 300 }

    To address this, we have already performed the following troubleshooting steps without success:

    Cleared browser cache and cookies.

    Deleted temporary files from the %temp% folder.

    Tested across multiple browsers (Chrome, Edge, and Firefox), and the issue persists in all of them.

    Since these local actions have not resolved the problem and the error points to a platform-side API rate-limiting restriction, we look forward to your prompt investigation. You can find additional evidence here:

    https://prnt.sc/gnNnkbsv_kPl

    Have you seen this message?

    Best regards


    #Unsure/Other

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    Angel Marlut
    NA
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