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  • 1.  Evaluation score per mediatype per Agent in 1 view

    Posted 10-30-2020 08:54
    No replies, thread closed.
    Is there is a way/setting to show the mediatype scores per agent in this overview.
    I havent found it.
    Only when you drlldown per agent, you can see the score.
    Am I missing something?

    Kees.
    Evaluation scores

    #Reporting/Analytics

    ------------------------------
    Kees Graveland
    Frontline Solutions
    ------------------------------


  • 2.  RE: Evaluation score per mediatype per Agent in 1 view

    Posted 04-22-2021 02:39
    No replies, thread closed.
    Hi Kees, 
    We have built our own custom evaluation dash and reporting application. We had around 20 clients adding to the requirements. Your request is interesting would like to show you what we have and maybe to have it built into our application if it is not there. Let me know if you would be willing to jump on a call. 
    Kind Regards

    ------------------------------
    warren beddie
    Noralogix PTY (Ltd)
    warren@noralogix.com
    ------------------------------



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