Interested to learn more about the Genesys Cloud Event Data Platform? Take 6 minutes out of your day and discover how the Event Data Platform (EDP) transforms disconnected customer signals into trusted, actionable context across Genesys Cloud. In this Quick Learning course, you'll learn how EDP captures and unifies interaction events, enabling analytics, AI, journey management, and orchestration to work from a shared understanding of the customer. Explore how the Data Lakehouse prepares analysis-ready data and the Unified Customer Profile adds identity and context to power connected insights.
This Quick Learning is available to those with a Genesys Cloud Learning Subscription and is recommended for administrators, business users, developers, and anyone interested in harnessing the power of the Event Data Platform to unify signals, activate insights, and power intelligence in Genesys Cloud.
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Lindsay Scarpaci
Product Manager, Genesys Education
Genesys - Employees
lindsay.scarpaci@genesys.com
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