Genesys Cloud - Main

Is there any place that posts example Flows that you can download and use as a starting point for your own designs. I'm thinking that having a depository of collections with different types of flows that folks have created would be great. Especially when you want to see what others have done.

Hi Mike,

There isn't really a single central repository of downloadable flows, but there are a few good places to get started:

• Architect flow examples (downloadable):
  https://help.mypurecloud.com/articles/download-architect-flow-examples/
• Example flows + data actions:
  https://help.mypurecloud.com/articles/example-architect-flows-and-custom-data-actions-for-direct-routing/
• Genesys Cloud Blueprints (GitHub):
  https://github.com/GenesysCloudBlueprints

These are great starting points and provide reusable patterns, although they're typically meant as reference designs rather than plug-and-play solutions.

You might also find some flow screenshots shared across community posts, but there isn't a single central place where they're all collected.

Hope this helps and keen to hear if others in the community have additional resources to share 👍