Max,
I'm not sure that would work anyway. I believe ChapGPT had a cut-off "learning" date of 2021, so it won't be aware of anything later than that (including developments made to Genesys Cloud).
I might be wrong, but be careful!
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Paul Simpson
Eventus Solutions Group
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Original Message:
Sent: 04-11-2023 10:31
From: Max Ando
Subject: Expression Help Table
This is true. My plan is to test this with ChatGPT to write better expressions. It can access this documentation since it's public https://help.mypurecloud.com/articles/architect-default-variables/ but I can't find public documentation for the list in the Expression Help box.
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Max Ando
Fabletics Inc
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Original Message:
Sent: 04-11-2023 10:12
From: Paul Simpson
Subject: Expression Help Table
True, although I think the point is that it would be helpful if it were in the Resource Center rather than requiring a visit to the UI.
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Paul Simpson
Eventus Solutions Group
Original Message:
Sent: 04-11-2023 09:56
From: Melissa Bailey
Subject: Expression Help Table
They're only documented in Architect. He said he didn't want to have to open a flow, which you don't have to. You do have to be in Architect.
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Melissa Bailey
Genesys - Employees
Original Message:
Sent: 04-11-2023 09:53
From: Paul Simpson
Subject: Expression Help Table
I think they want to access the help directly, rather than from within Architect.
TBH, I think that would be useful too! 😉
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Paul Simpson
Eventus Solutions Group
Original Message:
Sent: 04-11-2023 09:07
From: Melissa Bailey
Subject: Expression Help Table
From the 1st link: In the upper right corner of Architect, click the Help button and select Expression Help.
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Melissa Bailey
Genesys - Employees