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  • 1.  Expression Help Table

    Posted 04-11-2023 08:40
    Edited by Max Ando Old 04-11-2023 08:42
    No replies, thread closed.

    Hi Genesys Community,

    Is there a documentation or link where I can read all of the expressions/functions listed in the Architect's 'Expression Help' rather than opening/creating a flow just to access the table? I already checked Work with expressions - Genesys Cloud Resource Center and https://help.mypurecloud.com/articles/access-architect-expression-help/

    Thank you!


    #ArchitectureandDesign

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    Max Ando
    Fabletics Inc
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  • 2.  RE: Expression Help Table

    Posted 04-11-2023 09:07
    No replies, thread closed.

    From the 1st link: In the upper right corner of Architect, click the Help button and select Expression Help.



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    Melissa Bailey
    Genesys - Employees
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  • 3.  RE: Expression Help Table

    Posted 04-11-2023 09:53
    No replies, thread closed.

    I think they want to access the help directly, rather than from within Architect.

    TBH, I think that would be useful too! 😉



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    Paul Simpson
    Eventus Solutions Group
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  • 4.  RE: Expression Help Table

    Posted 04-11-2023 09:57
    No replies, thread closed.

    They're only documented in Architect.  He said he didn't want to have to open a flow, which you don't have to.  You do have to be in Architect.



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    Melissa Bailey
    Genesys - Employees
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  • 5.  RE: Expression Help Table

    Posted 04-11-2023 10:13
    No replies, thread closed.

    True, although I think the point is that it would be helpful if it were in the Resource Center rather than requiring a visit to the UI.



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    Paul Simpson
    Eventus Solutions Group
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  • 6.  RE: Expression Help Table

    Posted 04-11-2023 10:31
    No replies, thread closed.

    This is true. My plan is to test this with ChatGPT to write better expressions. It can access this documentation since it's public https://help.mypurecloud.com/articles/architect-default-variables/ but I can't find public documentation for the list in the Expression Help box.



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    Max Ando
    Fabletics Inc
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  • 7.  RE: Expression Help Table

    Posted 04-11-2023 10:37
    No replies, thread closed.

    Max,
    I'm not sure that would work anyway. I believe ChapGPT had a cut-off "learning" date of 2021, so it won't be aware of anything later than that (including developments made to Genesys Cloud).
    I might be wrong, but be careful!



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    Paul Simpson
    Eventus Solutions Group
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