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  • 1.  External Directory By Division

    Posted 08-16-2024 10:31
    No replies, thread closed.

    Hello All,

    I located an old thread regarding the ability to limit External Directory by Division Here - this would be a very useful feature for our organisation. I wonder if there is any update on a possible implementation date for this? 

    Have a lovely weekend!!


    #Roadmap/NewFeatures

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    John Sergeant
    Coloplast A/S
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  • 2.  RE: External Directory By Division
    Best Answer

    Posted 08-17-2024 13:02
    No replies, thread closed.

    Yes, this is currently in development and should be out by the end of the year but we will have to wait and see. Here is a link to the idea: Division awareness: external contacts | Genesys Cloud Ideas Portal (aha.io)



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


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