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faq "how-do-i-download-edge-logs-for-support-from-an-offline-edge"

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  • 1.  faq "how-do-i-download-edge-logs-for-support-from-an-offline-edge"

    Posted 03-06-2019 20:00
    No replies, thread closed.
    Hi,

    The following FAQ contains the description of "Copy All Logs to E:".
    https://help.mypurecloud.com/faq/how-do-i-download-edge-logs-for-support-from-an-offline-edge/

    I confirmed it with Edge Micro, but there is only "Copy Todays Logs to E:".

    Is there a way to copy all logs offline?

    Thanks
    #Unsure/Other

    ------------------------------
    Kazushige Ohmae
    Itochu Techno-Solutions Corporation(CTC)
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