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  • 1.  Flow outcome

    Posted 04-02-2022 04:50
    No replies, thread closed.
    We have changed flow outcome name to new name without knowing that it will reflect old report .

    we tried first is there any delete option as there is no delete option we performed rename , unfortunately old reported values are also renamed with new .

    and we checked any API to get name history by flow outcome id to revert the changes and could not find too


    any one has any idea to revert that change?


    #PlatformAdministration

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    Noufal Ibrahim

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  • 2.  RE: Flow outcome

    Posted 04-02-2022 12:21
    No replies, thread closed.
    Unlike PureConnect, all names are just labels to the actual GUID, so Outcomes/{GUID} is the actual object and the name for the Outcome can be changed (unlike PureConnect).  So, you are referencing the same object in the data lake no matter what the name.  You can look at the Audit Log to see the change, but most likely there is no history of the original name. An exported report may show it.  You have a number of Outcomes you can use along with Milestones, so just make another and rename that one back to something like it was before.

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: Flow outcome

    Posted 04-03-2022 07:28
    No replies, thread closed.
    unfortunately i do not know what was the name given before changes.

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    Noufal Ibrahim
    Saudi Manpower Solutions Co.
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    Original Message


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