ikura | 2024-11-13 06:56:22 UTC | #1
Please tell me the format of each of the following IDs set on Genesys Cloud.
・IDs whose format I want to know Conversation ID Queue ID Flow ID Prompt ID
When I checked the sample of each ID, it was as follows.
Performance > Workspace > Interactions Conversation/Interaction ID: bd2524e1-58a4-4ec8-8c72-59902862e60c
Contact Center > Queues Queue ID: 080c99cb-cc1a-4737-b7b0-e5f09402edd3
Architect > Architect Flow ID: 76282e69-7321-4028-bf19-2e03fc05f2a3
Architect > Architect > Prompts: User Prompt ID: f52a0d57-3cdd-46e3-8566-f274fc43b610
Q1. Therefore, I imagined that the format of these four types of IDs is as follows, but is this correct? [8 lowercase letters or numbers]-[4 lowercase letters or numbers]-[4 lowercase letters or numbers]-[12 lowercase letters or numbers]
Q2. In addition to the IDs I mentioned, GC sets many other IDs, but is there a document that lists all of those formats?
Mike_Hardie | 2024-11-13 23:59:32 UTC | #2
These are all GUID v4
ikura | 2024-11-18 07:23:46 UTC | #3
Thank you very much for your answer!
system | 2024-12-19 07:24:02 UTC | #4
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