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  • 1.  GDemo - Login failed with new SSO Okta authentication

    Posted 10 days ago

    Hello Community,

    I am experiencing an issue when try to login in the demo ORG "Purecloudnow", I mean, after used the new SSO Okta autentication credentials the windows shows the following message: An error occurred. Please try again and notify your system administrator if the problem persists.

    BTW: I already was clear all history in the Chrome (cookies, downloads, images....)

    Is anyone else experiencing the same thing?

    regards


    #Omni-ChannelDesktop/UserInterface
    #System/PlatformAdministration

    ------------------------------
    JORGE LOPEZ
    PRESALES
    ------------------------------


  • 2.  RE: GDemo - Login failed with new SSO Okta authentication

    Posted 10 days ago

    Hello Jorge,

    I just checked and I didn't have any issues logging into my dev org. Are you still experiencing this issue when using a different browser?



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    Jason Kleitz
    Online Community Manager/Moderator
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  • 3.  RE: GDemo - Login failed with new SSO Okta authentication

    Posted 10 days ago

    Hi Jason, yes it´s the same behavior with Firefox.

    Thanks in advanced!

    regards,



    ------------------------------
    JORGE LOPEZ
    PRESALES
    ------------------------------



  • 4.  RE: GDemo - Login failed with new SSO Okta authentication
    Best Answer

    Posted 9 days ago

    Good Day Jorge

    I received this email notification regarding GDEMO environment, not sure if this might help.

    Regards



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    Stephan Taljaard
    EMBEDIT s.r.o
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  • 5.  RE: GDemo - Login failed with new SSO Okta authentication

    Posted 9 days ago

    Hi Stephan, 

    Thank you for the reply.

    I will contact to GTS as mentioned.

    regards, 



    ------------------------------
    JORGE LOPEZ
    PRESALES
    ------------------------------