Welcome Community

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community! 

Announcements

Great Content

Hot Threads so far in December:

• Genesys Cloud - Main: 
  • Most replies on a thread: Evaluation Dispute Notification
  • Most likes on a thread: I have my transcript saved in Analytics Dashboard -> Interactions

• Workforce Engagement Management: 
  • Most replies and most likes on a thread: Feedback Request: Improving How Selected Activities Display in the Schedule Editor (as part of upcoming Activity Color Customization

• Developer Community: 
  • Most replies and most likes on a thread: Can an agent script generate a random number?

Leveling up CX sparks exceptional engagement at Salvation Army.

• Read the Salvation Army (Australia) Customer Story

Community Events:

Did we miss anything? Share your favorite Community updates in the comments.

Thanks for reading this week's #genessentials