Welcome Community

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community! 

Announcements

Great Content

Hot Threads For the Month of November:

• GC - Main: 
  • Most replies and most likes on a thread: Automatic Handling of Inactive Messaging Interactions
• WEM: 
  • Most replies on a thread: New Release: Adherence Widget in Agent Overview
  • Most likes on a thread: Time Off Limits
• Developer Community: 
  • Most replies and most likes on a thread: Hotel Booking Use Case

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Learn how BCD achieved 11% reduction in average handle time.

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Community Events:

Did we miss anything? Share your favorite Community updates in the comments.

Thanks for reading this week's #genessentials