Welcome Community

Here are some quick links and even speedier blurbs that highlight community news you need to know!

Announcements

New BETA Opportunity, Register Below:

• Chrome OS Screen Recording IWA

Great Content

Hottest threads last week:

• Genesys Cloud - Main: 
  • Most replies: Rate Limiting for Agent Evaluations During Best-Skills Routing
  • Most likes: Routing Call to Different Queues at Different Times

• Workforce Engagement Management:
  • Most replies and likes: 2500 Members and Counting

• Developer Community:
  • Most replies and likes: Solution for Impact Capture from Email Body
    

Customer Stories

Stefanini streamlines operations to deliver faster, smarter customer outcomes at scale:

• Read the Customer Story here

Thanks for reading this week's #genessentials