Welcome Community

Here are some quick links and even speedier blurbs that highlight community news you need to know!

Announcements

Genesys Orchestrators can save $200 on Xperience tickets:

• Learn more

Quarterly Roadmap Webinar for Customers and Partners:

• Register Here

Mastering Work Plan Configuration in WFM:

• Sign Up Here

Great Content

Hottest threads last week:

• Genesys Cloud - Main: 
  • Most replies and likes: Setting an External Tag from a Script

• Workforce Engagement Management: 
  
  • Most replies and likes: How does WFM handle the new Case Management feature? 

• Developer Community:
  • Most replies and likes: Capture data in a call flow and send data to an email address 

Customer Stories

TymeBank Hits 90% Customer Satisfaction By Adopting Genesys Cloud:

• Read the Customer Story here.

Thanks for reading this week's #genessentials