Welcome Community

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community! 

Major Announcements

Great Content

Hot Threads For the Week:

• GC - Main: How to Count "Not Responding" State from an Agent
• WEM: New Release: Adherence Widget in Agent Overview
• Developer Community: Hotel Booking Use Case

See how InspiriTec reduced average handle time by 15% with Genesys Cloud: 

• Read the InspiriTec Customer Story

Community Events:

Winner for Trivia Tower: Significant Inventions is @Luiz Rosa, congratulations!

Did we miss anything? Share your favorite Community updates in the comments.

Thanks for reading this week's #genessentials