Welcome Community

Here are some quick links and even speedier blurbs for this week's highlights across the Genesys Community! 

Major Announcements

Feature Release:

• Prepare for the November GA: Verify Blind and Consult Transfer Permissions

Great Content

Hot Threads For the Week:

• GC - Main: Is it possible to disable Speech and Text Analytics for specific email queues or email flows?
• WEM: Agent Evaluations view provide confusing information
• Developer Community: Access a voice transcript via API

Community Events:

A round of applause to our Big, Bad Bot Bash winners: @Phaneendra Avatapalli and @Amy Sessions!

Congratulations to our Trivia Tower: Horror Icons winner, @Nicholas Squires

Congrats to our newest Genesys Rockstar for November: @Debora Lopes 

Question of the Month:

What would you like to see on the new community site? 

Did we miss anything? Share your favorite Community updates in the comments.

Thanks for reading this week's #genessentials