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  • 1.  genesy enhanced tts replacement after Deprecation

    Posted 04-14-2026 20:15

    After genesy enhanced TTS Deprecation, we need to switch to any other system except AWS Neural?


    #Uncategorized

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    AJAY KUMAR
    XXX
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  • 2.  RE: genesy enhanced tts replacement after Deprecation

    Posted 04-15-2026 00:50

    It's my understanding it's just the Google and Azure voices being dropped from enhanced TTS so if you're using those you'll need to setup a separate integration to Google or Azure to continue using those third party voices.  If you're using AWS Polly you can continue using Enhanced TTS.



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    Vaun McCarthy
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    Original Message


  • 3.  RE: genesy enhanced tts replacement after Deprecation

    Posted 04-15-2026 05:29

    Hi Ajay

    https://help.genesys.cloud/announcements/genesys-cloud/deprecation-genesys-enhanced-tts-microsoft-azure-and-google-voices/

    Regards



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    Stephan Taljaard
    EMBEDIT s.r.o
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    Original Message


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