Sorry, Mathew. That is true, as these are brand new platform features from Genesys, I haven't yet seen any other material but I'll keep an eye open for anything.
I'm sure over time there will be articles published on the Dev Forums that provide more detail.
Cheers,
Lee
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Lee Clements
Solution Architect
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Original Message:
Sent: 07-16-2025 04:39
From: Matthew Tipler
Subject: Genesys AI Studio / Guides - Practical Demonstrations
Hey Lee,
Thank you for your reply.
The Genesys Beyond subscription is required to access that content.
Cheers.
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Matthew Tipler
Original Message:
Sent: 07-16-2025 04:17
From: Lee Clements
Subject: Genesys AI Studio / Guides - Practical Demonstrations
There are a number of webinars and more detailed training courses available in the Beyond Training website; I watched a 40 minute webinar yesterday that talked through Agentic AI and AI Guides with Genesys Cloud - "Building Agentic Virtual Agents with AI Studio and AI Guides".
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Lee Clements
Solution Architect
Original Message:
Sent: 07-16-2025 03:47
From: Matthew Tipler
Subject: Genesys AI Studio / Guides - Practical Demonstrations
Hi guys,
Quick question...
Does anyone know of any decent training or demonstration videos demonstrating the practical configuration of Genesys AI Studio 'guides' and their subsequent 'operation'? All I can find are short marketing videos.
Cheers.
#ConversationalAI(Bots,AgentAssist,etc.)
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Matthew Tipler
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