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Genesys API used for bulk contact uploads

  • 1.  Genesys API used for bulk contact uploads

    Posted 4 hours ago
    Edited by Muhammed Shaibant 4 hours ago

    Dear Team,

    If a batch of 1,000 contacts fails during the upload process, does the API reject all 1,000 contacts, or does it partially upload the valid contacts while rejecting only the failed ones?

    If the API partially uploads the valid contacts, how can we identify and track the failed contacts?

    Is there any reports or api to track it?

    Can someone please provide the output or clarify how this works?


    #API/Integrations

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    Muhammed Shaibant
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