6ocukom | 2023-07-26 12:11:18 UTC | #1
Hello,
I am trying to retrieve DN status from Genesys Cloud using its API. I can get Agent's Presence; however, where can I tell if the station is OnHook, OffHook, OnCall, OnHold, and so on? I looked at Station API, but it is not there.
Thank you!
system | 2023-08-26 12:12:07 UTC | #2
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