@Mostafa Awad old
I tried the above option. The Desktop App opens. But how to confirm that it is using the Proxy PAC settings.
How can I check & confirm it ?
Also is there any confirmation that Proxy PAC works with Desktop App ?
Are you using Proxy PAC for your WebTRC & Desktop App ? Does it works ?
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Rajeev Srikant
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Original Message:
Sent: 01-04-2022 03:45
From: Mostafa Awad
Subject: Genesys Cloud Desktop App
Hello Rajeev,
You can use the below command to start your desktop app using the proxy pac from windows OS as bat file:
start "" "<GENESYS-CLOUD-DESKTOP-HOME>\GenesysCloud.exe" --proxy-pac-url="<PROXY-PAC-URL>"
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Mostafa Awad
Original Message:
Sent: 12-30-2021 06:26
From: Rajeev Srikant
Subject: Genesys Cloud Desktop App
I have the below questions with respect to Genesys Cloud Desktop App.
1. Does Genesys Cloud Desktop App supports settings for Proxy PAC or proxy settings for using WebRTC ?
2. From my findings there is no option to set the proxy settings in the cloud desktop app.
3. There is an option Use Win HTTP Proxy. What is this ?
4. Is there any reference or use case of using Genesys Desktop App using Proxy ?
5. Does Cloud Desktop App refers or uses the Proxy settings from the browser ex - Microsoft Edge Chromium ?
- If yes how to check & verify which browser settings it is taking.
#Ask Me Anything (AMA)
#ArchitectureandDesign
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Rajeev Srikant
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