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  • 1.  Genesys Cloud Desktop App

    Posted 12-30-2021 06:11
    No replies, thread closed.

    I have the below questions with respect to Genesys Cloud Desktop App.

    1. Does Genesys Cloud Desktop App supports settings for Proxy PAC or proxy settings for using WebRTC ?

    2. From my findings there is no option to set the proxy settings in the cloud desktop app.

    3. There is an option Use Win HTTP Proxy. What is this ?

    4. Is there any reference or use case of using Genesys Desktop App using Proxy ? 

    5. Does Cloud Desktop App refers or uses the Proxy settings from the browser ex  - Microsoft Edge Chromium ?

    - If yes how to check & verify which browser settings it is taking.


    #ArchitectureandDesign

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    Rajeev Srikant
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