Genesys Cloud - Main

How is this activated so it shows up under Admin?  CSM? 

Genesys Cloud Voice is an Internet-based telephony service that you can activate for use with your Genesys Cloud organization.

#PlatformAdministration

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Tim Strong Bear
Telecom Engineer
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Hi Tim,

Do you mean how do you activate Genesys Cloud Voice: Add BYOC Cloud or Genesys Cloud Voice to your subscription

or do you mean so that you see the Genesys Cloud Voice section in the Admin panel once its enabled? I believe this is based on the PureCloud Voice > Number Permissions which are part of the Genesys Cloud Voice Admin role by default

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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
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